Learn how to file an FIR online in Pakistan from the U.S. or abroad. Step-by-step digital complaint process for expats and Pakistanis overseas with official links and FAQs.
Introduction
Filing a First Information Report (FIR) in Pakistan has traditionally required visiting a local police station. However, with the growing need for remote access, especially for overseas Pakistanis and U.S.-based individuals with ties to Pakistan, many provincial police departments now offer online FIR registration systems. These digital services help victims lodge complaints efficiently without needing physical presence, ensuring timely response and documentation.
This blog post provides a detailed, up-to-date guide on how to file an FIR online in Pakistan, which provinces support it, what types of cases can be reported, and what to expect afterward.
What Is an FIR (First Information Report)?
An FIR is an official written document prepared by the police when they receive information about a cognizable offense. In Pakistan, this is the first legal step in the criminal justice process. Cognizable offenses include serious crimes such as murder, robbery, assault, cybercrime, and others where police can take immediate action.
Why Online FIR Filing Matters for U.S.-Based Pakistanis
For Pakistanis residing in the U.S., traveling to Pakistan just to file an FIR can be financially and logistically difficult. The online FIR registration system enables:
- Swift filing of police complaints from abroad
- Secure documentation with tracking numbers
- Avoidance of long queues and delays at police stations
- Transparent complaint handling
Who Can File an Online FIR in Pakistan?
Anyone who is:
- A citizen of Pakistan
- A resident living abroad (e.g., in the U.S.)
- A victim or a witness of a crime within Pakistan
- Having proper evidence or identification details
Provincial Availability of Online FIR Systems
The online FIR registration system is not yet available nationwide. Different provinces operate their own systems:
| Province/Region | Online FIR Portal Available | Website |
|---|---|---|
| Punjab | Yes | Punjab Police |
| Sindh | Partially | Sindh Police Complaint |
| Khyber Pakhtunkhwa | Yes | KP Police |
| Balochistan | No (in progress) | N/A |
| Islamabad | Partially through CPLC | Islamabad Police |
| AJK/Gilgit Baltistan | Not yet | N/A |
Step-by-Step Guide to Filing FIR Online
Step 1: Visit the Official Portal
Go to the official website of your province’s police department. Make sure it’s an HTTPS secure and government-approved domain.
Step 2: Choose the Online Complaint/FIR Option
Select the option for “Online FIR”, “Complaint Management System”, or “Register Complaint”, depending on the website interface.
Step 3: Enter Personal Details
Provide accurate personal information:
- Full name
- CNIC or Passport Number
- Phone number and email
- Current address (including overseas address if applicable)
Step 4: Describe the Incident
Mention:
- Type of crime (theft, cybercrime, harassment, etc.)
- Location of incident
- Time and date
- Names and CNICs of accused (if known)
- Any evidence (screenshots, voice recordings, etc.)
Step 5: Submit Documents (if required)
Upload:
- Scanned copy of CNIC or passport
- Screenshots or media evidence
- Supporting legal documents (if applicable)
Step 6: Review and Submit
After verification of all entered information, submit your complaint. A reference number will be generated for tracking.
After FIR Submission – What Happens Next?
- You receive a Tracking ID/Complaint Number
- The relevant police department reviews your case
- You may be contacted for further details via email or phone
- Investigation is initiated if the complaint is valid
- A formal FIR is registered and shared with you electronically
Types of Cases You Can Report Online
- Cybercrime (Facebook hacking, blackmail, fake accounts)
- Harassment (domestic, workplace, or digital)
- Missing persons or lost items
- Theft or robbery
- Assault or threat
- Illegal occupation of property
- Fraud or financial scam
Limitations of Online FIR Registration
- Not available uniformly across all provinces
- May require manual follow-up for serious cases
- Sometimes prone to delays due to digital backlog
Official External Links
- Punjab Police Complaint Portal: https://www.punjabpolice.gov.pk/complaint
- KP Police Online Complaints: https://www.kppolice.gov.pk/complaint.php
Frequently Asked Questions (FAQs)
Can I file an FIR in Pakistan from the U.S.?
Yes, if the concerned province offers an online FIR system, you can file a complaint from abroad.
Do I need a Pakistani CNIC to file an FIR online?
While having a CNIC is helpful, some portals accept passport numbers, especially for overseas Pakistanis.
Is online FIR registration free in Pakistan?
Yes, registering a complaint or FIR online is completely free.
How long does it take to process an online FIR?
Processing time varies. Minor complaints may get a response in 24–48 hours, while complex cases may take longer.
Can someone else file an FIR on my behalf online?
Yes, if they have the necessary authorization or details of the incident.
Will I be contacted by the police after submitting an online FIR?
Yes, if the complaint is actionable, the police may reach out for further verification or details.
Can I track the status of my complaint?
Yes, most online systems provide a tracking number to monitor progress.
Are false FIRs punishable in Pakistan?
Yes, lodging a fake FIR is a criminal offense and punishable under Pakistani law.
What if my province doesn’t support online FIR registration?
You can still lodge a digital complaint via the Pakistan Citizens’ Portal or contact the nearest police station by email or phone.
Is there a central portal for all provinces?
No, FIR registration is handled at the provincial level. However, the Pakistan Citizens’ Portal App can forward complaints to the concerned departments.
Can I attach media evidence in my online FIR?
Yes, most portals allow uploading supporting documents such as screenshots, audio, or videos.
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